Marginal value & cost of software (Quality Frog - Questioning Software)

On November 12, 2009, in Syndicated, by Association for Software Testing

* Image from the Economics of Computers, by William F. Sharpe.

Cost of additional copies approaches zero ONLY IF no maintenance or customer support costs are associated with sales of additional copies.

If your quality stinks, expect that supposedly 99% profit copy you sold me to increase your costs.

Quality improvement that reduces maintenance and support costs can have great value!


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