BOOK CLUB: How We Test Software at Microsoft (13/16) (TESTHEAD)

On January 20, 2011, in Syndicated, by Association for Software Testing

This is the fifth part of Section 3 in “How We Test Software at Microsoft ”. This chapter focuses on how Microsoft communicates with customers and process the feedback they receive. Note, as in previous chapter reviews, Red Text means that the section in question is verbatim (or almost verbatim) as to what is printed in the actual book.

Chapter 13: Customer Feedback Systems

Alan makes the


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