Testing’s just a matter of following the steps, they say. It’s as binary as a no/yes or a fail/pass. Anyone can do it. That’s obvious isn’t it?
Well, perhaps. But they’ll still ask: why do bugs suddenly appear, every time you are near? It’s close to the question Karen Carpenter posed and easier to answer: bugs appear because people write the software and manage the processes used to produce the software. And why when you’re near and not others? Because, like all good testers, what you follow is your nose, and you know the importance of things like
- Notes, of your test ideas which you review regularly before, during and after testing
- Observations, constantly, of the AUT, the users, the developers, the test team, their interactions and assertions and ambguities and the rest
- Systematicity, for those times when rigour is important
- Havoc, for those times when you just need to provoke a reaction
- Interest, in the product, its use, the domain, the technology
- Thinking, inside, outside, around, under and through the application you’re looking at