Processes Against Humans Second Round

TL;DR In last post I described how I was hit with my Bank business merging process. At that time I thought that process won, but human come to a rescue. And what is business process that does not use help… Continue Reading →

Processes Against Humans, A Bank Example

TL;DR This post explains a series of unfortunate events, triggered by my current and future bank (Splitska and OTP) business processes, that resulted that I can not withdraw my money or pay with my card at Point of Sales Terminals… Continue Readi…